Privacy Policy and Terms & Conditions

Hubcar ("Hubcar", "we", "our", or "us") provides technology for vehicle rental operations, marketplace discovery, reservations, payments, fleet management, and related services.

This policy explains how we collect, use, disclose, retain, and protect personal information when you visit our websites, create an account, list or book vehicles, communicate with us, use payment links, or connect third-party services.

The information we collect depends on how you use Hubcar and which features are enabled.

We do not sell personal information for money. If we engage in activities treated as a sale, sharing, or targeted advertising under applicable privacy law, we will provide required notices and choices.

We may use cookies, local storage, pixels, SDKs, logs, and similar technologies to keep you signed in, remember preferences, secure sessions, measure performance, understand usage, improve the services, and support marketing or attribution where permitted.

You can control cookies through browser settings, but disabling some technologies may affect login, checkout, localization, or other features.

We retain personal information for as long as reasonably necessary to provide the services, maintain business records, resolve disputes, enforce agreements, comply with legal, tax, accounting, insurance, and regulatory obligations, and protect against fraud or abuse.

Retention periods may vary by data type, account status, transaction history, legal requirement, and operational need. When information is no longer needed, we delete, de-identify, or aggregate it where practical.

We use administrative, technical, and organizational safeguards designed to protect personal information, including access controls, secure transmission, monitoring, logging, vendor review, and least-privilege practices.

No online service can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly if you believe your account or information has been compromised.

Depending on your location and applicable law, you may have the right to request access to personal information, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about how personal information is used and disclosed.

You may also have the right to opt out of certain sale, sharing, targeted advertising, or profiling activities if those activities apply. We will not discriminate against you for exercising privacy rights.

Hubcar may include links to third-party websites or connect to third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

When you authorize an integration, the information exchanged depends on the permissions, configuration, and features you choose.

Hubcar is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can take appropriate action.

Hubcar operates primarily from the United States. If you access the services from outside the United States, your information may be processed and stored in the United States or other countries where service providers operate. These locations may have data protection laws that differ from those in your jurisdiction.

We may update this Privacy Policy from time to time. The effective date above shows when it was last updated. Material changes may be communicated through the website, dashboard, email, or other reasonable channels.

By providing your phone number or email address and accepting the Terms & Conditions, you agree to receive Hubcar marketing communications by WhatsApp, email, and SMS, including promotional messages, offers, product updates, and service announcements where permitted by applicable law.

You can remove your contact from our marketing list at any time by replying STOP to SMS or WhatsApp marketing messages, or by clicking the unsubscribe link in the footer of marketing emails. Opting out of marketing messages does not prevent Hubcar from sending transactional or service messages related to your account, reservations, payments, security, or legal notices.

Hubcar provides software, marketplace, reservation, payment, operational, and integration tools for vehicle rental businesses, hosts, guests, administrators, and related users.

If you use Hubcar on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.

Hosts and business users are responsible for the accuracy, legality, safety, availability, pricing, photos, descriptions, policies, fees, taxes, and protection terms associated with vehicles or services they list or manage through Hubcar.

Prices, deposits, fees, taxes, protection products, refunds, payment schedules, and cancellation rules may vary by host, vehicle, booking, location, and payment method.

By submitting a booking, payment, payment link, deposit, or subscription order, you authorize Hubcar and its payment providers to process amounts due, including approved fees, charges, refunds, chargebacks, adjustments, and taxes where applicable.

Cancellations, no-shows, refunds, deposits, disputes, damages, cleaning, fuel, tolls, tickets, late returns, and other trip-related charges are governed by the booking details, host policies, applicable protection terms, payment provider rules, and law.

Hubcar may support communications, documentation, workflows, and payment operations, but hosts, guests, insurers, payment providers, and other parties may retain their own obligations and decision authority.

Hubcar may rely on or connect with third-party services, including payment processors, mapping providers, identity services, financial data providers, tolling services, telematics providers, email services, analytics tools, hosting providers, and marketplace or reservation systems.

Your use of third-party services may be subject to separate terms and privacy policies. Hubcar is not responsible for third-party services that we do not control.

Hubcar and its licensors own the Hubcar platform, software, design, trademarks, logos, documentation, and other protected materials, except for content owned by users or third parties.

You grant Hubcar a limited license to host, process, display, transmit, and use content you provide as needed to operate, secure, improve, and promote the services, subject to applicable privacy commitments.

We may change, suspend, discontinue, or limit parts of the services at any time, including features, integrations, pricing, documentation, and availability. We try to provide reasonable notice when changes materially affect active users, but urgent security, legal, or operational changes may occur without advance notice.

To the maximum extent permitted by law, Hubcar services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability, error-free operation, specific business outcomes, booking volume, revenue, vehicle condition, user behavior, or third-party performance.

Nothing in these terms limits rights that cannot be limited under applicable law.

To the maximum extent permitted by law, Hubcar will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or lost-profit damages, or for losses arising from third-party conduct, vehicle use, payment provider decisions, unavailable services, or unauthorized account use.

You agree to indemnify and hold Hubcar harmless from claims, losses, liabilities, damages, costs, and expenses arising from your content, listings, bookings, vehicle operations, misuse of the services, violation of these terms, or violation of law or third-party rights.

We may suspend, restrict, or terminate access to Hubcar if we believe there is a violation of these terms, legal risk, fraud risk, security concern, non-payment, harmful conduct, or operational issue. You may stop using the services at any time, subject to outstanding obligations.

These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules, unless applicable consumer protection laws require otherwise.

Before filing a formal claim, you agree to contact us and try to resolve the dispute informally. Courts or dispute forums with jurisdiction over the applicable claim will handle unresolved disputes, unless a separate written agreement states otherwise.

We may update these Terms & Conditions from time to time. The effective date above shows when they were last updated. Continued use of Hubcar after updates become effective means you accept the updated terms.

When you provide your phone number or email address to Hubcar and accept these Terms & Conditions, you consent to receive marketing communications from Hubcar by WhatsApp, email, and SMS. These messages may include promotions, offers, product updates, reminders, and other marketing content.

You may opt out of marketing communications at any time by replying STOP to text or WhatsApp messages, or by clicking the unsubscribe link in the footer of marketing emails. Message and data rates may apply. Transactional, security, payment, booking, account, and legally required communications may still be sent when needed to provide or administer the services.